Hamilton Storage Technologies believes there is never an exception to quality. The same belief applies to the level of technical service we offer. One of the key items is how our customers can contact us— by phone, email or the web. We  follow up with rapid response times and execute a solution to meet the customer’s needs. Our service group is available for phone support and on-site visits anywhere worldwide. With customer satisfaction as our highest priority, we offer the following service and support programs:

• Technical Support
• Request Field Service
• Instrument Service Training

Service Agreements

Maintaining your equipment along with a regularly scheduled Preventative Maintenance program beyond the manufacturer’s warranty period will ensure extended reliability and peak performance throughout the life of your system. With a Hamilton Storage Technologies’ service agreement, you are fully covered—service costs are budgeted in advance to avoid unplanned expenses and help ensure peace of mind knowing that you have priority response.

Hamilton Storage Technologies offers a variety of full coverage agreements allowing the flexibility to meet your individual needs. For more information, please contact our HST Technical Support Department at 508-544-7000 or techservice[at]hamilton-storage.com.

 

Remote Service Support

Our Technical Support Team can support some issues remotely. If you have spoken to a member of our team about your issue, please log in below with your authorization code to connect to our technician.